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Performance Management: Why Performance Management Continues To Disappoint—Making it Matter, Making it Better

  • Friday, March 03, 2017
  • 8:00 AM - 10:30 AM
  • AUSA Conference & Event Center 2425 Wilson Blvd, Arlington, VA 22201


Registration is closed

Speaker and Program Information: 

Performance Management: Why Performance Management Continues To Disappoint—Making it Matter, Making it Better

With Willis Towers Watson

Session Description:

In this rapidly changing business environment, organizations are looking for ways to enhance employee performance and increase engagement to achieve its business objectives.  However based on Willis Towers Watson’s 2016 Global Talent & Rewards study less than half (48%) of employees report that performance reviews have helped them improve their performance and slightly more than half (52%) think their performance was accurately evaluated.

Based on our experience, Willis Towers Watson believes conventional approaches (and making “tweaks”) to the current performance management programs will not deliver the desired ROI.  We also know that hot trends in performance management design and market prevalence information don’t always translate into what’s best for an organization.  During this discussion, Towers Watson will share our point-of-view related to

  • Why Performance Management continues to disappoint
  • Market trends impacting Performance Management
  • Key considerations and an approach for enhancing performance management

Speaker Bio

Elise Freedman

Line of Business Leader, Rewards, Talent and

Communication & Change Management

Relevant Experience/Specialization

Elise Freedman is a Director specializing in Talent Management in the Washington DC office of Willis Towers Watson. For over twenty four years, Elise has worked with clients to align their talent management processes with their business strategy to drive engagement and business results.   Her recent talent management and change management projects have included:

     Developing the talent management strategy for a large healthcare organization, a global manufacturing company and a large insurance company

     Developing the career framework, career development program, competency structure and models and development programs for an international finance institution

     Designing and developing a high potential leadership development programs for a technology company, Fortune 1000 insurance company, and a global financial services company

     Developing the learning and development strategy for a professional services organization, technology company and a financial services company

     Participating in the design and the development of Willis Towers Watson’s Manager Redefined Workshop and delivering the program to number of clients

     Designing and delivering a HRBP development program for a global professional services organization and global diagnostics organization which included content on strategic thinking, change leadership and coaching

     Leading a multi-million dollar initiative to support the talent related transformation activities for large Utility Company including developing the selection process and tools for officers and all non-union employees, developing job descriptions and market pricing for new roles and supporting all the change and communication activities

     Developing competency models, career management strategy, career paths and associated tools for a number of Fortune 1000 organizations

     Designing the performance management, succession planning and career development processes and supporting the implementation of an integrated talent management platform for a Fortune 1000 retail organization, a global consumer products manufacturer and a large insurance company

     Providing advisory, implementation and facilitation support to the design and roll-out of a performance management process for a 20,000 person health care organization

     Conducting talent acquisition assessments with recommendations for process, technology and organization for two large healthcare networks, a Fortune 100 Financial Services company and a technology company

     Leading the talent workstream for a spin off situation for a Fortune 1000 organization which involved developing the selection process for talent across the 3 organizations and all the supporting tools and templates and providing advisory support on other talent management processes

     Leading the design, development and delivery of  large scale change management implementation which included developing a curriculum for multiple roles for change management and supporting tools and templates in build the competency of change management across all levels in the organization

     Developing and delivering workshops, webcasts and other sessions to provide education and skill building to managers and employees in the area of performance management, talent acquisition, succession planning and career development and learning and development

Prior to Willis Towers Watson, Elise also held a number of senior roles at Accenture, BearingPoint, and Novations where she developed a broad base of talent management, change management, human resources and project management skills and expertise. 

Role at Willis Towers Watson

Elise Freedman is the Rewards, Talent and Communication & Change Management Line of Business Leader, and the Director of Talent Management & Organizational Alignment in the Washington DC office of Willis Towers Watson.

Education and Credentials

Elise is certified and/or has utilized a number of assessments including Saville, Facet5, various 360 Degree Assessment tools, DISC, MBTI and Hogan. She frequently speaks and writes on a number of human resources topics including talent management, performance management, talent acquisition and onboarding, succession planning, leadership development, and learning and development.  She has presented at conferences for Society of Human Resources, American Society of Training and Development, IHRIM, Linkage, World at Work, and Bersin. 

Elise holds a Master of Business Administration degree from George Mason University with a concentration in Management and Marketing.  She also holds a Bachelor of Science degree in Psychology from Tulane University.


AUSA Conference & Event Center

2425 Wilson Blvd,

Arlington, VA 22201

Parking options:

Metro Information:

Take the Orange Line or Silver Line to the Court House stop and exit by following signs to Clarendon Blvd./Strayer University exit (left). Cross the street (Wilson/Clarendon) at the traffic light, turn left and walk west on Wilson about two blocks. The AUSA building at 2425 Wilson Blvd. is on your right and is identified by the gold letters AUSA.

Tentative Program Schedule: 

Registration: Time: 08:00 am
Program Welcome (Networking Breakfast): 08:15 am
Program Starts: 08:30 am
Program Concludes: 10:00 am
Informal Conversation time with speakers - 10:00 am-10:30 am

HRLF members: FREE 
Non-Members: $100 

HRLF members may send a substitute to any program they cannot attend and may bring one guest free during their membership year.

HR Leadership Forum [HRLF]

1530 Key Blvd, Suite 904

Arlington, VA 22209


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