Many organizations understand the importance of improving their customer’s experience, but the customer’s experience is directly impacted by the employees within the organization. Through understanding the meaning of employee experience, audiences will explore the ripple effects and benefits of engaged employees and how to take employee engagement a step further than annual surveys.
Dana Wright-Wasson is a recognized speaker, author, and consultant who leads clients through transformational processes around strategic planning, employee engagement, and leadership. Dana is passionate about creating amazing employee experiences; she wholeheartedly believes that engagement is a workplace outcome—an effect of the way people are treated in organizations. She uses graphics and visual templates to increase participation and inspire people to act.