Generating Trust: Creating Authentic Communication and Transparency

  • Friday, September 10, 2021
  • 7:45 AM - 10:30 AM
  • Tower Club, 8000 Towers Crescent Drive, Vienna, VA 22182



Authentic communication and transparency are key ingredients in generating trust. But how do you generate trust in the face of a global pandemic with so much uncertainty? 
This certainly is no easy task, but we will explore how Frisch’s Big Boy was able to pivot quickly and accelerate their revolution plans to include launching the Frisch’s Big Boy Market, changing their service model and launching new products, all the while providing care and support through tools like Your Wellbeing Resource Library. 

In this session, you will learn: 
- How Frisch’s Big Boy leveraged their company culture as one of the essential ingredients in generating trust 
- Importance of resiliency, planning, and innovation in supporting authentic communication 
- Innovative tools and practices designed to provide care, compassion and support to your workforce and communities

Sheri Harper is the Chief People Officer at Frisch’s Big Boy Restaurants, a senior leadership position with the Company. She serves as a strategic business advisor and executive coach to the President & CEO, and senior leadership team. In recognition of her work and accomplishments, she was nominated as one of 2019’s One Hundred Wise Women and the Cincinnati Business Courier’s 2019 Women Who Mean Business honoree. Sheri holds a M.B.A. with a concentration in Human Resources Management from Upper Iowa University and a B.A. in Accounting, Business and Economics from Muskingum College. Aside from her myriad of professional contributions, Sheri is an active volunteer, serving on the Portaluca Business Plan Development Committee, the YWCA “Toward Equity Change Team” Committee, and Executive Sponsor for Frisch’s Big Boy Adopt-A-Class. She also serves on the Advisory Board for the University of Cincinnati’s MAHR program, and is a member of Leadership Cincinnati Class 43. She and her husband, Brian, are avid golfers.

Program Detail: 

Registration and breakfast social:  7:45am to 8:30am

Program:  8:30am to 10:00am

Networking: 10:00am to 10:30am 


SHRM & HRCI credit available to attendees 

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      2800 Eisenhower Avenue, Suite 210, Alexandria, VA 22314
      Phone: 571-351-6852

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